You'll have a dedicated team member to manage your account, who'll be your main, day-to-day point of contact. You may also have contact with one of our Client Strategy experts who will work with you on your overall digital marketing strategy.

Depending on the project, various other specialists will feed into your account, working on specific areas of the project such as PPC, Social Media, or Content Marketing. We're always open and transparent about who's doing what, and all of our experts are Loom employees.

This depends entirely on your business, your goals, your investment and the campaign. No project is alike, so there is no one-size-fits-all answer until we have more information.

No. All creative work is done in-house at Openxtech. We are not a printing company, so any design projects that need to be printed into a physical form (think brochures, posters, banners, etc.) will be done so by a print vendor selected by us or you.

Yes! We have clients across the country. The majority of what we do is done on a digital platform, so we are able to provide the same services remotely as we would in-person.